ZYGOA Group of Electronic Engineer Experts
Expert Repairs for
All Your Television and Home Appliance Repair services
Trust our experienced technicians to repair any Televisions, Washing machines, Refrigerators, Airconditioners, Microwave oven and more.
Why Choose Us
Experts Trusted Us
Television Servicing
Trust our expert technicians to repair your television quickly and efficiently, so you can get back to watching your favorite shows.
Refrigerator Servicing
Don't let a broken refrigerator ruin your day. We offer fast response to you calls and provides reliable repairs for all makes and models.
Washing Machine Servicing
From leaks to electrical issues board level servicing, our technicians can diagnose and repair any problem with your washing machine.
We Fix All Devices All Problems
we pride ourselves on being the ultimate destination for all your device repair needs.
Wide Range of Brands
Our company prides itself on offering exceptional service across multiple reputable brands in the market.
Highly Professional Staff
The highly skilled and professional staff, with their expertise, there is no challenge that we can't tackle.
Meet Our Team
We Fix All Devices, All Problems
Greetings and Identification
This is the first step where we welcome the customer and introduce ourself and the company. We will be friendly, courteous, and professional. We also ask for the your's name and address, and confirm the reason for the service visit along with the appliance make model etc.
Service Visit
This is the place we book a date with you on a mutually agreeable date to make a service visit and do the visit. You must help us to navigate to your place and will definitely do the visit wherever be the location if we agreed to take the job. Please make sure that you or anyone responsible will be at the location to make the task easier.
Problem Diagnosis
This is the step where we identify the problem with the appliance and explain it to you. We use clear and simple language, and avoid technical jargon and will give proper understanding on whats the complaint and what we are going to do. We will definitely query you if you have any questions or concerns about the problem
Solution offering
This is the step where we propose a solution to the problem and inform you about the cost and time involved and perform the repair or replacement of the appliance, following the safety and quality standards of our company. We will work efficiently and effectively, and keep you updated on your progress. we will also check if the appliance is working properly after the service. We will provide you with options and alternatives if possible, and highlight the benefits of our solution. We will also ask for your approval before proceeding with the repair or replacement.
Job Analysis
This is the final step where we thank you for choosing your company and ask for your feedback. We will also provide you with a receipt, warranty, and contact information for any follow-up questions or issues. We will also clean up the work area and dispose of any waste materials.
